Chhavi Kakkar

Director, Control Intelligence & Control Monitoring Automation, Natwest

Chhavi Kakkar is a senior risk executive. With deep expertise in enterprise risk, non-financial risk and control transformation within complex regulated environments. Currently helping Nat West Group on advancing control Intelligence and applying generative AI to improve the quality, consistency and efficiency of risk and control management. Her work centres on turning traditional risk and control processes into more practical, scalable and decision useful frameworks. Chhavi brings an executive perspective on how firms can modernise risk management while maintain strong governance, regulatory discipline and business accountability.

All Sessions by Chhavi Kakkar

16:15 - 16:50

New Era RCSAs: Transforming Risk and Control Self-Assessments (RCSAs) with Generative and Agentic AI

A case study exploring how GenAI and Agentic AI are modernizing the core tools of the Operational Risk Framework, RCSAs.

  • RCSAs: an unloved tool of the Operational Risk Framework – a perfect case for transformation
  • From annual tick-box exercise to data-driven, trigger-based assessments
  • Enhancing data quality, risk insights and documentation through AI-driven process support
  • What is next for RCSAs? The future of Risk Assessments